Privacy Policy

Last Updated: December 17, 2024

Business Name: Feelstory LLC
Website: https://www.feelstorycreative.com

1. Overview

This Privacy Policy explains how Feelstory ("we", "our", "us") collects, uses, and protects personal information when users ("you") use the Feelstory Gallery web service or mobile application (collectively, the "Service").

We follow all applicable laws and comply with:

• Apple App Store Guidelines
• Google API Services User Data Policy

2. Information We Collect

A. Email Address

We may collect your email address when you:

• Authenticate with Google Drive or Dropbox (web)
• Provide it for gallery access or notifications

Your email is used for:

• Identifying users for analytics purposes
• Troubleshooting issues
• Service-related communications

B. Gallery Activity

We record:

• Which photos were viewed, downloaded, or transferred
• Favorites and preferences
• Timestamps and access methods
• Device type (web browser or mobile app)

C. Audio Files

When you upload audio files for reel creation:

• Files are temporarily stored on our servers for video rendering
• Files are automatically deleted after processing
• We do not analyze or use audio content for any other purpose

D. Device Storage (Mobile App Only)

The App stores locally on your device:

• Gallery preferences and favorites
• Reel configurations and settings
• Cached images for performance

This data remains on your device and is not transmitted to our servers unless necessary to provide the Service.

E. Photo Library Access (Mobile App Only)

With your permission, the App may access your device's photo library to:

• Save rendered videos and downloaded photos
• Allow you to select reference images for AI editing

We do not upload, scan, or access photos from your personal library beyond what you explicitly select.

F. No Other Personal Data

We do not collect:

• Location data
• Contact lists
• Health data
• Financial information
• Advertising identifiers

3. How We Use Your Information

We use collected data only for:

• Providing the Service functionality
• Rendering video reels from your gallery photos
• Processing AI-powered edit suggestions
• Analytics to improve the Service
• Technical support and troubleshooting
• Security and fraud prevention

We never sell or share your personal data with third parties for advertising.

4. Google Drive & Dropbox Data Use (Web Only)

When you choose to transfer a photo to Google Drive or Dropbox:

We Only:

• Upload the specific file you choose
• Upload it to the designated folder in your cloud storage

We Do Not:

• Read or view your cloud storage
• List any files or folders
• Modify or delete any content
• Access your account outside the upload action
• Store your OAuth tokens long-term

This is fully compliant with:

• Google API Services User Data Policy
• Dropbox API Terms

5. AI Features and Photo Processing

When using AI-powered editing features:

• Your gallery photos may be processed by AI systems
• Processing is done to generate edit suggestions only
• We do not use your photos to train AI models
• Original photos are never modified

6. Third-Party Services

We use the following types of third-party services:

• Cloud hosting and storage providers
• Content delivery networks (CDN)
• Video rendering services
• AI processing services
• Analytics providers

These providers process data as necessary to operate the Service. We do not permit third parties to use your information for their own marketing purposes.

7. Data Retention

We retain:

• Email addresses and activity logs: As long as needed for analytics and troubleshooting
• Uploaded audio files: Deleted after video rendering is complete
• Rendered videos: Available for download for a limited time, then deleted

Local app data remains on your device until you delete the app or clear its data.

To request deletion of your data, contact us (see Section 14).

8. Data Security

We take reasonable technical and organizational measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure server infrastructure
• Limited access to personal data

However, no internet transmission is 100% secure.

9. Children's Privacy

The Service is not intended for children under 13 and should not be used by them. We do not knowingly collect personal information from children under 13.

10. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Request deletion of your data
• Request correction of inaccurate data
• Object to certain processing
• Data portability

To exercise these rights, contact us using the information below.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

12. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

14. Contact Information

Feelstory LLC
7781 Mellacent Dr.
Columbus, OH 43235
Email: info@feelstorycreative.com
Phone: +1 614-356-0408